FirstFlag Terms of Service

Effective date: 20 August 2026

These Terms of Service ("Terms") govern your access to and use of FirstFlag, a software service provided by BuzzLead LLC, a Florida limited liability company ("FirstFlag," "we," "us"). By creating an account or using the service, you agree to these Terms. If you are using FirstFlag on behalf of a company, you represent that you have authority to bind that company, and "you" means that company.

1. The Service

FirstFlag monitors publicly observable and licensed business signals (such as funding announcements, hiring activity, job changes, public filings, and website changes), matches them to criteria you configure, enriches matched accounts with business contact information, and generates suggested outreach drafts. FirstFlag is an insights and data-delivery product. FirstFlag does not send email or any other outreach on your behalf. You review, export, and send communications using your own tools, from your own infrastructure, under your own name.

2. Eligibility and Accounts

You must be at least 18 years old and using FirstFlag for business purposes. You are responsible for your account credentials and for all activity under your account. Keep your account information accurate. One person or entity per account unless your plan includes additional seats.

3. Plans, Billing, and Renewal

3.1 Subscriptions. Paid plans bill monthly in advance through our payment processor (Stripe) and renew automatically until canceled. Prices are stated at checkout and exclude applicable taxes, which we collect where required.

3.2 Founding member pricing. If you subscribe under a plan designated "founding member," your recurring price for that plan tier is locked for as long as your paid subscription remains continuously active. The lock applies to the plan tier you purchased; add-ons, upgrades, and downgrades bill at then-current rates, and upgrading to a higher tier does not carry the founding price to the new tier unless we say otherwise in writing. If your subscription lapses or is canceled and you later resubscribe, then-current pricing applies.

3.3 Add-ons. Additional signal plays and delivery-frequency add-ons bill monthly alongside your base plan and can be removed for the next billing cycle at any time.

3.4 Cancellation. You may cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds or credits for partial billing periods, except where required by law or expressly stated by us in writing.

3.5 Changes. We may change prices or plan features with at least 30 days' notice, effective at your next renewal. Founding member locks survive price changes as described in 3.2.

4. Free Tier and Referral Program

Free accounts receive a limited number of enriched signal credits. Referral credits are granted only for qualified referrals as described in the product, and we may set caps, verify referrals, and withhold or reverse credits obtained through self-referral, disposable email addresses, automation, or other conduct we reasonably consider abusive. The referral program may be modified or discontinued at any time; earned credits already granted will be honored.

5. Your Data and Exports

5.1 Your inputs. You retain all rights to information you submit (your website URL, ICP configuration, champion lists, and similar). You grant us a license to process it to provide the service.

5.2 Exported data. Subject to these Terms, we grant you a non-exclusive, non-transferable license to use signal data, contact data, and drafts delivered to your account ("Deliverables") for your internal business development purposes. You may not resell, redistribute, sublicense, or make Deliverables available to third parties as a data product, and you may not use Deliverables to build or train a competing product or database.

5.3 Your outreach is yours. You are solely responsible for any communications you send using Deliverables, including compliance with all applicable laws such as CAN-SPAM, GDPR, PECR, CASL, and telemarketing rules, and with the acceptable-use policies of any sending tools you use. FirstFlag drafts are suggestions; you are the sender and publisher of anything you transmit.

6. Acceptable Use

You will not: (a) access the service by automated means other than interfaces we provide; (b) probe, scrape, or reverse engineer the service; (c) circumvent quotas, credit limits, or the referral rules; (d) share one account across multiple organizations; (e) use the service to harass, stalk, or harm any individual, or for any unlawful purpose; (f) upload content you lack rights to provide. We may suspend or terminate accounts that violate this section.

7. Third-Party Data; No Guarantee of Accuracy

Signal and contact data originates from licensed data providers, public records, and publicly available professional information. We work to keep it accurate. Including showing email verification dates, but business data changes constantly, and we do not warrant that any signal, contact detail, or verification status is accurate, current, or complete at the time you use it. Deliverables are provided for lead-generation purposes and are not advice of any kind. Individuals may request removal of their information as described in our Privacy Policy; where that occurs, related data may cease to appear in the service.

8. Intellectual Property

The service, including software, design, and content we provide (excluding your inputs and Deliverables as licensed to you), is owned by BuzzLead LLC or its licensors. We may use feedback you provide without obligation. "FirstFlag" and associated marks may not be used without permission.

9. Termination

You may stop using the service at any time. We may suspend or terminate the service or your account for material breach of these Terms, for abuse described in Sections 4 and 6, or if required by a data provider or by law, with notice where practicable. Upon termination, your license to use the service ends; data you exported before termination remains licensed under Section 5.2. We may retain and delete account data as described in the Privacy Policy.

10. Disclaimers

THE SERVICE AND ALL DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT SIGNALS WILL RESULT IN MEETINGS, PIPELINE, OR REVENUE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR BREACH OF SECTION 5.2 OR 6, OR EITHER PARTY'S INDEMNIFICATION OBLIGATIONS.

12. Indemnification

You will defend and indemnify us against claims arising from (a) communications you send or campaigns you run using Deliverables, (b) your violation of law in connection with your use of the service, or (c) your breach of Sections 5 or 6.

13. General

These Terms are governed by the laws of the State of Florida, without regard to conflicts rules. The exclusive venue for disputes is the state or federal courts located in Pinellas County, Florida, and both parties consent to personal jurisdiction there. If any provision is unenforceable, the remainder stays in effect. These Terms plus our Privacy Policy are the entire agreement regarding the service. We may update these Terms; material changes will be notified by email or in-product at least 14 days before taking effect, and continued use after that constitutes acceptance.

14. Contact

BuzzLead LLC. St. Pete Beach, Florida support@firstflag.io